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These terms set out what you can expect from us and what we ask of you when you use cx88 — from opening your account and making a JazzCash or Raast deposit, to accessing the lobby and raising a support request. Access to cx88 depends on local law and is available only where eligible under your region's regulations.
By creating an account on cx88, you confirm that you have read, understood, and agreed to these terms in full. They apply to every interaction you have with the platform — browsing the lobby, placing activity through your account wallet, and contacting support. These terms do not override local law. Where a provision conflicts with applicable regulation in your region, local law takes precedence and that provision does not apply to you. We may update these terms when our services change or when regulatory requirements shift. We will notify you through your registered account contact before material changes take effect. Continuing to use cx88 after a notified update means you have accepted the revised terms. If you do not agree with a change, you should stop using the platform and contact our support team to close your account. Transactions processed through JazzCash, Raast, or other supported Pakistan payment channels are subject to the terms of those payment providers in addition to ours. We are responsible for our platform; the payment provider is responsible for the transfer leg of each transaction. Your account wallet on cx88 reflects confirmed transactions only — amounts shown there are the record of what has cleared on our system.
JazzCash deposits and withdrawals follow our account wallet rules. Transaction records are visible in your account history after each confirmed transfer.
Raast payments are processed through your linked bank account. Confirmation appears in your cx88 wallet once the transfer clears on our system.
Bank Transfer is available where supported. Processing depends on your bank and is reflected in your account wallet once confirmation is received.
Debit Card transactions are subject to your card issuer's terms alongside ours. The amount debited and the amount credited to your wallet should match; contact support if they do not.
These terms cover what cx88 controls directly. They do not extend to third-party services, payment providers, or external links you reach from our platform. Understanding the boundary helps you know where to direct a question — and who is responsible for resolving it.
Login, wallet balance, game history, and account settings are all covered by these terms. If something in your account does not match what you expect, raise it with our support team directly.
cx88 is responsible for what happens inside your account wallet. The transfer leg — moving funds between your JazzCash or Raast account and ours — is governed jointly with the payment provider.
Game content from our studios, lobby navigation, and platform features fall within these terms. Availability of specific titles depends on your region and may change without advance notice.
Payment providers, device manufacturers, and any external service you reach through a link on cx88 operate under their own terms. We do not accept responsibility for those services or their policies.
These terms are not a one-way obligation. You have practical actions available to you at any point — reviewing your own records, correcting account details, asking a question about how a rule applies to your situation, and requesting support when something does not work as described. Your account dashboard shows your transaction history, active session details, and wallet balance after every login. If a figure there does not match your records, that is the right starting point for a support query. Corrections to personal details — name, contact number, payment method — are made through the account settings page; some changes may require identity verification before they take effect, following the steps shown in the verification section of your account. We aim to respond to policy questions through our support channel within the timeframe shown on the contact page.
Transaction history and game activity are available in your account dashboard after login. Download or screenshot what you need before raising a query.
Update your contact number, linked JazzCash or Raast details, and personal information in account settings. Follow the verification steps shown on that page.
If a term is unclear or you want to know how it applies to your account specifically, contact support with your account reference and the relevant transaction or date.
For wallet discrepancies, access issues, or anything else covered by these terms, our support team is the correct contact. Use the channel and hours shown on the support page.
Questions about how these terms apply to your account, your transactions, or your access rights go through our support team. Use the channel that works for your situation — live chat for quick questions, email for anything that needs a written record.
Open the chat icon from any page after login. For policy questions, mention your account reference and the specific term you want clarified so the agent can pull the right record.
Email is the right channel when you need a written record of the exchange — disputes, account corrections, or formal policy queries. Include your registered contact number in the message.
Your account dashboard shows active terms version, transaction history, and verification status. Check there first before contacting support — the answer is often already visible.
We collect the information you provide at registration and the transaction data generated when you use cx88. That data is used to operate your account, process JazzCash and Raast transactions, and respond to support requests. We do not sell your personal information to third parties. Cookies on cx88 keep your session active across pages and remember your preferences between visits — you can manage cookie settings through your browser, though disabling session cookies will affect login continuity. Your account is protected by the authentication steps shown on the login page; we will never ask for your password through a support channel. Data is retained for as long as your account is active and for the period required by applicable regulation after closure. To request a change to your stored data or ask about retention, contact support with your account reference.
We collect registration details and transaction records to operate your account. No data is shared with third parties outside of payment processing and legal requirements.
Session and preference cookies keep your cx88 experience consistent. Manage them in your browser settings; disabling session cookies will interrupt your login flow.
Your account authentication is managed through the steps on the login page. Contact support if you notice activity you did not initiate — do not share credentials through any channel.
Records are kept while your account is active and as required by regulation after closure. To request a correction or ask about what we hold, contact support with your account reference.
These are the questions we see most often about how our terms work. If your question is not here, contact our support team with your account reference.
Access to cx88 depends on local law and is available only where eligible under your region's regulations. If you can access and use the platform, these terms apply to your account. Where a term conflicts with Pakistan law, local law takes precedence.
We notify you through your registered contact before material changes take effect. You can also see the current terms version in your account dashboard after login. Continuing to use cx88 after a notified update means you have accepted the changes.
cx88 is responsible for your account wallet balance. JazzCash and Raast are responsible for the transfer leg. If there is a discrepancy, check your account transaction history first, then contact our support team with the transaction date and amount.
Yes. Account settings let you update your contact number, linked payment details, and personal information. Some changes require identity verification through the steps shown in the verification section of your account before they take effect.
We hold your registration details and transaction history to operate your account and meet regulatory requirements. Data is retained while your account is active and for the period required by applicable regulation after closure. Contact support with your account reference to ask about your specific records.
Contact our support team through live chat or email with your account reference and the specific term you want to discuss. For formal disputes, email gives you a written record of the exchange. We aim to respond within the timeframe shown on the contact page.